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Delivery Zones and Price Structure

AreaDelivery TypePrice
Mainland UK Next day exc. Sat

Free - orders over £125

£5.00 - orders under £30
£9.99 - orders under £125

Mainland UK Next day exc. Sat before 12pm £19.99
Mainland UK Saturday before 12pm £39.99
Highlands Next day exc. Sat £24.99
Dublin Std 3-5 days exc Sat
£46.99
N. Ireland Std 3-5 day exc. Sat (Non-mainland) £38.99
N. Ireland Next day exc. Sat £43.99
Rep. of Ireland Std 3-5 day exc. Sat (Non-mainland) £46.99
Isle of Man Std 3-5 day exc. Sat (Non-mainland) £48.99
Isle of Wight Std 3-5 day exc. Sat (Non-mainland) £24.99
Scottish/Channel/Scilly Isles Std 3-5 day exc. Sat (Non-mainland) £48.99

Delivery Details

ctl-van.jpgAll deliveries are made to your door only. Delivery personnel are not contracted to install your Christmas tree in your house or remove any packaging. 


All real Christmas trees are triple packed for added protection

Pre-dispatch

If you wish your order to be delivered for a specific date/occasion, please make sure that you ask for a delivery date a few days prior to your required date. 

We will endeavour to make sure that all orders received by 2pm for next day delivery will be dispatched on that same day, orders received after 2pm for next day delivery may not be dispatched until the following working day.

Deliveries will only be left unattended without a signature if you give us permission to do so. However goods are left at your own risk and we cannot be held responsible for any damage or loss of your goods. During your order process you can give instructions for the driver as to where to leave your delivery. Alternatively you can elect to have your goods left with a neighbour, should you be unable to take delivery in person.

Post-dispatch

We will send an e-mail to the address provided by you to inform you of the dispatch of your goods and we will try to inform you if there is going to be a problem with your delivery.

Delivery

On Receiving your goods please check them BEFORE signing for them. If there is any problem please sign for them as "damaged".

If you want to sign for your goods and you are not in, our courier will card you to inform you of the failed delivery attempt. They will attempt to deliver on one more occasion, there-after you will be charged for the return of your goods.

You will be given information on the card that will allow you to contact the courier to discuss any re-attempted delivery.

If items become separated during transit and you refuse delivery of any part of an incomplete order you may not receive any outstanding items on your order as refusal of one item may be deemed to be refusal of the whole consignment. 

Our courier normally delivers Monday-Friday 8am-6pm except when Saturday delivery has been requested, only after these times on your preferred day can an order be classed as late. 

Christmas Tree Land cannot be held responsible for any of the actions of our third party courier drivers.

You must let us know if your order has not been delivered within 5 working days of the required date. After 5 working days we cannot be held responsible for the non-delivery of your goods.

If you have any problems relating to delivery please contact our customer service department with your order number at the ready.

Last dispatch date for 2015: 22 December 2015

Delivery Zones and Price Structure

All delivery charges and delivery areas are shown at the top of this page. Orders over £125 are Free (UK Mainland only, excludes Saturday delivery). 

Christmas Tree Land reserve the right to amend all delivery prices and conditions at their discretion and without notice. Please read our full terms and conditions.